Product Information

With your ever changing product assortment, can your sales associates truly provide great customer services with their product knowledge, or do you need to provide them with a facility to learn or look up information on an ongoing basis. Prophet Portal exploits Web 2.0 functionality and our innovative Product Wiki’s provides Store Associates with the information at their fingertips that they require to be the product experts your customers expect. With the further capabilities of team discussions, and focus group areas all of the knowledge and learning that occurs within your organization can be made available to help out even your newest associate, insuring that your stores can provide excellence in service to your customers.

• Product Wiki´s provide the vehicle for displaying product information.  Your "authorized experts" can extend the base information by adding selling tips, or coordinate items to the wiki page.
• Team discussions can provide the forum for knowledge exchange about products.
• Team focus areas provide a single source for all related information about a product, such as display/planogram information, or promotional news.

"Search" makes this information accessible to any authorized individual bringing this wealth of corporate knowledge to light in just a few clicks of a mouse.