Overview
Task Management, Score Carding, and Information Reporting. Put the relevant facts in front of your store associates to support better decision making. Better integrate the Stores into the head office planning and decision making based processes. Coordinate workload from Head Office with a properly planned and balanced task workload that conforms to Store labor budgets. Improve overall performance across all your stores by providing comparisons to “best in class”, and then let the WEB 2.0 functions within Prophet Portal promote a learning organization. Let all associates share what allows the “best” to excel and bring those practices to their own locations.
Paradoxically your associates closest to the customer often make the smallest contribution to the organization in turning customer knowledge into better decisions and actions. Burdened with administrative activities that reduce customer facing time, store management is more often viewed as controlling an expense center, rather than building a sales and margin generator. Prophet Portal represents an innovative approach towards improving the productivity of your store associates, while harnessing their input to the rest of the organization. We followed three very important principles in developing Prophet Portal: the application should be absolutely simple to use, and easy to install. We leverage the powerful Microsoft Sharepoint platform to simplify our development effort which in combination with our off shore development resources drives our development and support costs to an absolute minimum. Lastly we applied an 80/20 rule to functionality and address only the most important critical requirements, and minimize “feature creep”. As such Prophet Portal can be purchased and installed for a fraction of the cost of any other store focused application. In short, we provide “no compromise functionality” at affordable prices, allowing you to deliver capabilities to your organization that previously only the largest Retailers could afford.
